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Terms

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These terms and conditions apply to all orders placed by the customer (referred to as “you” or “your”) with MEJRII (“mejrii” “us” or “we”), at mejrii.com (“website”). Please read our Terms and Conditions carefully before placing any orders on the website. By placing an order, you agree and accept these Terms and Conditions. We may modify these Terms and Conditions occasionally, should you not agree with the Terms and Conditions or are unclear with any aspect please contact us.  Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

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Product Availability

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We make every effort to display accurate stock availability on the website but stock levels are subject to change without notification.

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​Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed. Items placed in your basket are not reserved and may be purchased by other customers.

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Completing an order

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Before completing an order you can review your order including the total price and shipping charges. Once you submit your order by pressing confirm on the checkout page you have agreed to pay the total amount due and have agreed to the terms and conditions.

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Payment

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We accept payment online using MasterCard, VISA, Maestro, Amex and PayPal.

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Payment for your order is taken at the time your order is placed. The currency used is British Pounds (GBP). All prices shown include all applicable VAT in UK only.  Sales tax and import duty will need to be calculated on all orders from EU and out of EU.

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You are required to provide payment details that are valid and correct and you confirm that you are the person referred to in the billing information provided. We reserve the right to cancel orders if they do not meet all or any of the security requirements.

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Order Confirmation

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You will receive an online confirmation on your screen once your order has been placed, as well as an email confirmation.

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Changes to your placed order

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We aim to deliver orders as quickly as possible so once your order has been placed we will be unable to make changes. If you wish to change a placed order please contact us as soon as possible at info@mejrii.com and we will try to help. 

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Pricing

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All prices are displayed in British pounds (£/GBP). All prices exclude shipping fees which will be added in checkout and will differ based on which country your order is shipped to. You can select your shipping country in checkout.

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If you are placing an order using a card or PayPal account which is not denominated in British pounds (£/GBP) your card issuer or PayPal will calculate the applicable exchange rate to process the transaction. We are not responsible for any exchange rates.

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Any customs or import duties are charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately, we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.

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Delivery

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We will dispatch approved orders as quickly as possible but delivery timescales will be dependent on the delivery method chosen in checkout. Delivery times vary depending on country and certain postcodes within the UK. We cannot be held responsible for any delays caused by destination customs clearance processes.

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If we are unable to dispatch all or part of an order due to stock or other reasons, we will inform you as quickly as possible. In this case, you will be able to cancel the order and a refund for the full order amount, including shipping will be provided to you.

 

Special Offers

 

We reserve the right to withdraw or modify special offers at any time.  Where free shipping is offered, the most economical postal service will be used.

 

Specification

 

All product information and specifications are for guidance only; due to the handmade nature of our collections,  variations in specification can occur and we can accept no responsibility for such variations.  

 

Your right to cancel an order

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You have the right to cancel your order in writing within 14 days of purchasing/receiving the goods. You will need to return the item(s) by post at your own cost and risk. Provided the goods are returned in the same condition as we supplied them to you, you may return them for a full refund.

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Faulty Items

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Please notify us within 7 days of receipt of your order if your you are unhappy with the condition of the items.  We will only credit you for the items that have been damaged or are faulty upon safe return of the goods to us. Providing that the items have not been used or damaged, we will process a return and refund.  Please allow 14 days from the date of return for your refund to be processed. 

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Product Images

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We make every effort to ensure that images displayed on our website are as accurate as possible but due to the handmade nature of the products, we cannot guarantee an exact match to the product as displayed on your screen. 

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Rights

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All rights, including copyrights on the website remain with Mejrii. Any use of content from this website is prohibited without our permission.